Privacy Policy

Information We Collect

At Raydium, we believe in transparency about what information we collect and why we collect it. Our data collection practices are designed to provide you with the best possible keyword research experience while maintaining strict privacy standards.

We also collect information from third-party sources, such as marketing partners and data providers, to enhance our keyword research capabilities and provide more comprehensive market insights. This information is always obtained through legitimate channels and integrated responsibly into our platform.

How We Use Your Information

Your information serves multiple purposes within our ecosystem. Primarily, we use your data to deliver accurate keyword research results, maintain your account, and process payments securely. Beyond these core functions, we analyze usage patterns to identify trending keywords and improve our algorithm accuracy.

Our machine learning systems process aggregated, anonymized data to enhance keyword suggestions and identify market trends. This helps us provide more relevant results while protecting individual privacy. We also use your information to send important updates about service changes, new features, and security notifications.

Communication preferences can be managed through your account settings. You have full control over marketing communications, though we'll still send essential service-related messages to ensure you stay informed about critical platform updates and security matters.

Data Sharing and Third Parties

We maintain strict policies regarding data sharing. Raydium partners with select service providers who help us deliver our keyword research platform, including cloud hosting services, payment processors, and customer support tools. These partners are bound by confidentiality agreements and can only use your information as necessary to provide their services.

In certain circumstances, we may share information with legal authorities if required by law or to protect our users' safety and security. Such disclosures are rare and only occur when legally mandated or when we believe in good faith that disclosure is necessary to prevent harm.

If Raydium undergoes a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction. We would notify you of any such change in ownership and provide options for managing your data under the new arrangement.

Your Privacy Rights

We respect your right to control your personal information. Depending on your location, you may have various rights regarding your data, and we've implemented systems to honor these rights efficiently.

To exercise any of these rights, contact our privacy team using the information provided below. We typically respond to requests within 5 business days and fulfill most requests within 30 days of verification.

Data Security and Protection

Security is fundamental to our operations. We've implemented comprehensive measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework follows industry best practices and is regularly updated to address emerging threats.

Despite our security measures, no system is completely immune to threats. In the unlikely event of a data breach, we'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is maintained while your account remains active, plus an additional 12 months after account closure to handle any potential disputes or technical issues.

Keyword research history and usage analytics are typically retained for 24 months to help improve our algorithms and provide historical trend analysis. Payment information is retained according to financial record-keeping requirements, usually 7 years for tax and audit purposes.

When data reaches the end of its retention period, we securely delete it from our active systems. Backup copies are automatically purged according to our data lifecycle management policies, ensuring complete removal from all storage systems.

International Data Transfers

As a global keyword research platform, we may transfer your information across international borders to provide our services effectively. Our primary data processing occurs in secure facilities within New Zealand and Australia, with additional processing centers in North America and Europe.

When transferring data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms. These protections ensure your data receives equivalent privacy protection regardless of where it's processed.

We continuously monitor international privacy regulations and adjust our data transfer practices accordingly. Recent changes in global privacy laws have strengthened our commitment to protecting data across all jurisdictions where we operate.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. Essential cookies are necessary for basic platform functionality, while optional cookies help us improve performance and provide personalized features.

You can manage cookie preferences through your browser settings or our privacy preference center. Disabling certain cookies may limit some platform features, but core keyword research functionality will remain available. We respect "Do Not Track" signals and provide clear options for opting out of non-essential tracking.

Third-party analytics tools help us understand user behavior and improve our services. These tools are configured to respect privacy preferences and operate under strict data processing agreements that limit how information can be used.

Children's Privacy

Raydium is designed for business users and marketing professionals. We don't knowingly collect personal information from children under 16 years of age. If we discover that we've inadvertently collected information from a child, we'll delete it immediately and take steps to prevent future collection.

Parents or guardians who believe their child has provided information to us should contact our privacy team immediately. We'll work quickly to verify the situation and remove any collected information while implementing additional safeguards to prevent recurrence.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through email notifications and prominent platform announcements at least 30 days before taking effect.

Minor updates, such as clarifications or formatting changes, may be implemented without advance notice, though we'll always maintain a detailed change log for transparency. We encourage users to review this policy regularly to stay informed about how we protect your information.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account before they take effect, and we'll honor the previous policy for data collected before the update.